Featured Questions

I am new to candle making, where do I start?

Congratulations, you have come to the right place! For beginners we would suggest trying one of our candle making kits, after all the best way to learn, is to do! Our kits come with an easy to follow step by step guide and all the ingredients you need to get started. We have a step by step candle making guide here.


Can I use your fragrance oils for other applications?

Our Fragrances oils are sold primarily for the use in candles, wax melts, reed diffusers, air fresheners and room sprays.

They are not formulated specifically for use in any cosmetics, soaps, bath bombs, or perfumery.

If you wish to use our fragrance oils in cosmetics and perfumes, you are required by law to have them tested for suitability before you sell them to the public.

Please see the IFRA certificate for the maximum % of oil used for each application.

The IFRA certificate is available to download under the data sheet tab on each fragrance product page.


What is your returns policy?

We will gladly refund all goods up to 30 days from delivery. All goods must be in their original packaging and in a resealable condition. Please ensure you include your order number and the reason for your return on the goods return form. If your goods have arrived damaged, please send us photographs immediately of the damaged items and we will send out replacements ASAP. We can only provide replacements for items with photo evidence. If you are missing items, please report this within 48 hours and we will send out your items.


Faq Sections

Orders
What is your returns policy?

We will gladly refund all goods up to 30 days from delivery. All goods must be in their original packaging and in a resealable condition. Please ensure you include your order number and the reason for your return on the goods return form. If your goods have arrived damaged, please send us photographs immediately of the damaged items and we will send out replacements ASAP. We can only provide replacements for items with photo evidence. If you are missing items, please report this within 48 hours and we will send out your items.


Do you offer free delivery?

Orders over £100 excluding soya wax and VAT are shipped free of charge. Our standard shipping price is £5.99 + VAT up to 30 kg, and we offer a standard next working day delivery service throughout Mainland UK via DPD.


Can I collect an order?

Collections are available from our warehouse. If you would like to place an order and collect at our premises, simply add your items to cart and checkout as normal with the collection option in the delivery section. Orders before 10am will be available for collection between 2pm-6pm Mon - Fri the same day. Orders after 10am will be available for collection the following day from 2pm-6pm Mon - Fri. This will be reviewed daily.


Show More >>
Products
Can I use your fragrance oils for other applications?

Our Fragrances oils are sold primarily for the use in candles, wax melts, reed diffusers, air fresheners and room sprays.

They are not formulated specifically for use in any cosmetics, soaps, bath bombs, or perfumery.

If you wish to use our fragrance oils in cosmetics and perfumes, you are required by law to have them tested for suitability before you sell them to the public.

Please see the IFRA certificate for the maximum % of oil used for each application.

The IFRA certificate is available to download under the data sheet tab on each fragrance product page.


Are your fragrances vegan and cruelty free? 

All of our Fragrance Oils are Vegan and Cruelty Free and are also free from parabens! Which means you can craft completely ethical, cost effective and top quality candles and wax melts! 


Do you sell starter kits?

Yes, we do! We sell a range of starter kits that are designed to help beginners get started, or they make the perfect present for those who are crafty!

Shop our reed diffuser, candle and wax melt kits here.


Candle Making
I am new to candle making, where do I start?

Congratulations, you have come to the right place! For beginners we would suggest trying one of our candle making kits, after all the best way to learn, is to do! Our kits come with an easy to follow step by step guide and all the ingredients you need to get started. We have a step by step candle making guide here.


How do I make a candle?

Find our candle making guide here. It is a must read for beginners interested in creating their own candles.


How do I make wax melts?

Find our wax melt making guide here. It is a must read for beginners interested in creating their own wax melts.


Show More >>
Home Fragrance
How do I make a reed diffuser?

The ratio we advise is 25:75 (25% fragrance oil & 75% base oil). For reed diffusers, we suggest that you use our Augeo Reed Diffuser Base.

Find our reed diffuser guide here. It is a must read for beginners interested in creating their own reed diffusers.


How do I make a plugin air freshener?

Find our plugin air freshener making guide here. It is a must read for beginners interested in creating their own plugin air fresheners. 


How do I make a car air freshener?

Mix with 1.875 ml fragrance or essential oil and 5.625 ml Augeo diffuser, secure the lid and tilt slightly to saturate the cork for a strong smelling car perfume.

Find our car air freshener guide here. It is a must read for beginners interested in creating their own air fresheners.


Show More >>
General
Do you have a shop?

As we are an online retailer, we don’t have a physical shop that you can visit. All of our products are available to view online and purchase.


Do you offer samples?

We currently do not offer samples of our products, however, we pride ourselves on offering the highest quality oils and guarantee we will never be beaten on quality. We are so confident, we will provide full refunds for any oil returned to us, if no more than 25 ml of oil has been used!


Do you offer any discounts?

NHS workers can get 10% off their order. Simply take a photo of your NHS ID and send it to customerservice@suppliesforcandles.co.uk to get your unique discount code.

We also run offers and discounts throughout the year. The best way to get these is to subscribe to our newsletter here.


Show More >>
CLP's and SDS
Can I blend fragrance oils?

Blending fragrances together is a great way to refine your smell palette. When it comes to blending fragrances however, there are a few things that you will need to keep in mind. Due to regulations, you have to ensure that you have a new SDS (safety data sheet) for your new fragrance blend, this new SDS will then allow you to create a new CLP label for your product. Read our blog about blending fragrances here to find out more.


What do I need to put on my label to legally sell my candles?

Under the General Product Safety Regulations 2005, it is required that all producers and distributors of any potentially dangerous product must be fully labelled with information and warnings relating to that product.  Our candle safety label contains all the relevant information and warnings your customers need to know about safely using your candles.

As well as a candle safety label your candles or melts must also be CLP compliant.

The CLP Regulation (for “Classification, Labelling and Packaging”) is a European Union regulation from 2008, which aligns the European Union system of classification, labelling and packaging of chemical substances and mixtures to the Globally Harmonised System (GHS).

CLP's are required by law when selling products with hazardous ingredients.

Read our CLP guide on Candle College here.


Which bases are hazardous?

Our waxes, Isopropyl Myristate Perfume/Room Spray Base and Plugin Diffuser Base are all non-hazardous and therefore do not require a CLP label.

Our Augeo Reed Diffuser Base is hazardous and is required on your CLP label, if using alongside a fragrance, you will need to create a combined CLP label.


Show More >>