We will gladly refund all goods up to 30 days from delivery. All goods must be in their original packaging and in a resalable condition.
To return your goods, simply print out and enclose a completed goods return
Soap Suppliers Limited t/a Supplies for Candles
Unit E, Swinton Bridge Industrial Estate
Please ensure you include your order number and the reason for your return on the goods return
If there has been no error on our part, we will only refund the cost of
Our couriers will attempt to deliver your parcel 3 times. You will also be notified via email or text at the estimated time for delivery. When placing an order it is your responsibility to be available to accept the
If your goods have arrived damaged, please send us photographs immediately of the damaged items and we will send out replacements ASAP. We can only provide replacements for items with photo evidence.
If you have any questions regarding returns or damaged items please call us on 01709 588579.