General

Do you have a shop?

As we are an online retailer, we don’t have a physical shop that you can visit. All of our products are available to view online and purchase.


Do you offer samples?

We currently do not offer samples of our products, however, we pride ourselves on offering the highest quality oils and guarantee we will never be beaten on quality. We are so confident, we will provide full refunds for any oil returned to us, if no more than 25 ml of oil has been used!


How can I find out when a product will be back in stock?

Find the product on our website that is out of stock, scroll down and fill in the notify me tab by using your email address and get a notification when your chosen product is back in stock online.


Do you have a loyalty scheme?

Yes, we do! Each and everyone one of our Supplies for Candles customers is automatically enrolled into our loyalty scheme if they have an account. For every pound you spend with us, we'll reward you with 1 point. For every 100 points you earn, we'll give you £1 off your next order! The great part is, you can use however many points you like, or none at all if you want to save them up! Add your points at the checkout and select how many you want to use.


Where are you based?

Supplies for Candles is based in Swinton, South Yorkshire. Our address is Swinton Bridge, Supplies for Candles Unit E, White Lea Rd, Swinton, S64 8BH.


Where else can I get advice?

We’re home to a dedicated blog that explores everything from insurance to CLP's. We like to make sure our customers have access to only the top industry knowledge. So whether you're stuck for inspiration or need a little refresher on best practices, the Supplies for Candles Candle College Blog will ensure that you have all the skills and know how to deliver outstanding results every time. Visit our blog here.

We also host a Facebook Community Group, Supplies for Soap and Candles, a discussion based group regarding candle making, wax melts, soap making, bath bombs and more! Join our friendly and helpful group to ask questions or to find top tips, group favourites and any help you need.