We will gladly refund all goods up to 30 days from delivery. All goods must be in their original packaging and in a resealable condition. Please ensure you include your order number and the reason for your return on the goods return form. If your goods have arrived damaged, please send us photographs immediately of the damaged items and we will send out replacements ASAP. We can only provide replacements for items with photo evidence. If you are missing items, please report this within 48 hours and we will send out your items.

Orders over £250* are available for free delivery to UK mainland. To read all of our delivery options please visit our shipping information page. *Product exclusions apply. Our standard shipping price is £5.99 + VAT up to 30 kg, and we offer a standard next working day delivery service throughout Mainland UK via DPD.

Collections are available from our warehouse. If you would like to place an order and collect at our premises, simply add your items to cart and checkout as normal with the collection option in the delivery section. Orders before 10am will be available for collection between 2pm-6pm Mon - Fri the same day. Orders after 10am will be available for collection the following day from 2pm-6pm Mon - Fri. This will be reviewed daily.

We offer price breaks for a range of our products such as clamshells and car diffusers, check the products on our website to see how you can save when you bulk order. Price breaks only apply to products of the same colour or style.

We currently do not take orders over the phone, but you can place orders on our website. You can always contact our team if you have any questions regarding an order.